Make sure to scan your systems regularly for viruses and suspicious files - don’t download files from untrustworthy sites. Please bear in mind EAC has a zero-tolerance policy against cheating. If you have received your ban from EAC, you can find a ton of information on how EAC handles bans here. If you have followed all of those steps and are still encountering EAC error codes, contact them directly here.ĮAC has found cheat software, untrusted and/or unknown system files, debuggers, or otherwise suspicious software on your system or you may have used custom scripts that have caused you to be flagged. If you are experiencing EAC Error Codes when playing Insurgency Sandstorm, we suggest looking over EAC’s troubleshooting guide here. I’m Getting EAC Error Codes when I Start Sandstorm. We are committed to finding and banning players who use cheats in our game and to do this, EAC must be allowed to run. When you play our games, you are agreeing to New World Interactive’s Terms & Conditions to allow EAC to monitor and identify hacks and cheating software in your system while playing the game.
To play Insurgency: Sandstorm, EAC must be installed together with the game on your computer. EAC is used by a ton of other games and you can see the full list here. It recognizes cheating software on players’ systems while Sandstorm is running and removes accounts abusing the game with those. Be sure to watch the replay first and include the approximate time that the player can be seen using a cheat in the report as well.Įasy Anti-Cheat ("EAC") provided by Epic Games, is designed to prevent, detect, and ban cheaters in multiplayer online games. Lastly, if you encounter a player who you think is using hacks or cheats, grab the replay ID of the match from the History section of the main menu and include it in your report. If you’re reporting a cheat for sale/download, please include a link to the relevant site. If you come across a player that you suspect is cheating or if you find a cheat available for Sandstorm online, please fill out a Cheat Report for Easy Anti-Cheat to investigate. We take cheating very seriously, so we appreciate all of our fans who help us in combating this issue. We have partnered with Easy Anti-Cheat to help us find and ban players who use cheat software, hacks, or custom scripts to disrupt our players’ experiences in Insurgency: Sandstorm.
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